State Farm® Insurance Agent Mike Bailey

"Carolyn at Statefarm is the best, she always calls back. Answer emails and is willing to help with all my insurance needs and or questions. She has taught me many things about insurance and how my policy works. When I was in an accident she helped me and directed me to claims and followed up more than my claims rep. I have also saved a total of $350+ with my safe drivers discount and discounts Carolyn continues to find for me. She’s also worked with me on my payments as well, making sure I know my policy changes as well as making sure I have an updated insurance card. Little things count. It’s the little things. Thank you Carolyn for being great."

"Jolanda (T5AN) was amazing over the phone. She was patient, kind, knowledgeable, & went above and beyond to clear up an issue with my payout check for an accident where my car had been totaled by one of their insured. Really helped me out a lot because I needed that check to come through to payoff some COVID-related debts. Like a good neighbor Jolanda was truly there. I just want everyone at State Farm to know what a star you have on your team!"

"My naibors house blew up destroying my house also.. i called mike at his home asking if i had insurance for this and he quickly and confidently assured my that the house will be taken care of.. than he proceeded to ask if he could get me a hotel..state farm placed me after that into an appartment for the next 55 weeks while they restored my home back to its original glory and splender... .. thank you mike bailey and staff for taking my frightened panicky calls and being ther for me."

"The turnover and lack of knowledge of the support staff on your insurance matters is laughable. This is what you get when you support SF and this office. Having been a loyal customer for years on end means nothing when big corporate insurance wants to take you to the bank. I've had numerous issues with vehicle policies changing from home office and no one able to figure out why/who screwed things up, only to be left with a bill."

"My family has known Mike Bailey for several years...in fact, most of the policies we have in force were written before I was even born! Every time we've had to contact his agency over the years we've been met with professionalism, friendliness, and a sense of family. I have nothing but good things to say about Mike and his team."

"We may be switching to a different agent's office soon. We moved here several years ago and have not been satisfied with communication with this office. This agent does not utilize/respond promptly to State Farm account online requests. We are never made aware when there is a premium increase for some reason (we find out when we get our bill), nor do we ever hear back when we make requests to make changes to our policy or personal details. I like the State Farm company as a whole, and have been with them for approximately 7 years-3 different states/agents. This is the first agent's office we've ever been frustrated with."

"Up front he is glad to meet and take your money. If you had questions like I did he is nowhere to be found. Pretty presumptuous also,he took the liberty to withdraw money from my account without my acknowledgement then refused to return full amount. He got the starting dates and ending gates wrong, guess in who's gator in is in. Total non professional, I have had State Farm since 1999, and due to his lack of professionalism I removed all of my insurance and went elsewhere with same coverage and much better rates"

"I recently purchased a policy with Mike Bailey State Farm and they are an absolute dream. They are so efficient and each employee I have spoken too really seems to care about giving me the best policy for my budget, with as many discounts as possible. As soon as I call they have my info in hand and are ready to help and answer question! Highly Recommended!"