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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kelly Jimenez

May 11, 2023

5  out of  5 rating by Kelly Jimenez
"I wanted to commend Connie for her exceptional customer service and professionalism! She always worked to get me the best rates and was more than willing to answer any questions I had! I would recommend her to anyone who has insurance needs or is unhappy with their current situation."

Jeffreyson Gieck

February 9, 2023

5  out of  5 rating by Jeffreyson Gieck
"Ms. Carolyn S. Keller is always ready to exceed your expectations, ask for her by name and mention J.R. referred you. ;-)"

Dan Brake

December 3, 2022

5  out of  5 rating by Dan Brake
"Always feel taken care of and best prices around! Great staff and customer service."

Joel Knotts

August 24, 2022

5  out of  5 rating by Joel Knotts
"Very nice and always responsive!"

Ty Hughes

August 10, 2022

5  out of  5 rating by Ty Hughes
"Carolyn at Statefarm is the best, she always calls back. Answer emails and is willing to help with all my insurance needs and or questions. She has taught me many things about insurance and how my policy works. When I was in an accident she helped me and directed me to claims and followed up more than my claims rep. I have also saved a total of $350+ with my safe drivers discount and discounts Carolyn continues to find for me. She’s also worked with me on my payments as well, making sure I know my policy changes as well as making sure I have an updated insurance card. Little things count. It’s the little things. Thank you Carolyn for being great."

Anita Claussen

October 5, 2021

5  out of  5 rating by Anita Claussen
"The entire staff is friendly and highly professional! A special thanks to Carolyn Keller for treating her clients with special care!"

Karla Payne

February 10, 2021

5  out of  5 rating by Karla Payne
"My family and I have been with Mike Bailey since I was 16 years old I'm now 47 and they are wonderful people as well as very respectful and helpful. They go above and beyond to ensure you get the best rates and the best service."

Jacob Najarian

July 14, 2020

5  out of  5 rating by Jacob Najarian
"Jolanda (T5AN) was amazing over the phone. She was patient, kind, knowledgeable, & went above and beyond to clear up an issue with my payout check for an accident where my car had been totaled by one of their insured. Really helped me out a lot because I needed that check to come through to payoff some COVID-related debts. Like a good neighbor Jolanda was truly there. I just want everyone at State Farm to know what a star you have on your team!"

Adam Pittman

March 2, 2020

5  out of  5 rating by Adam Pittman
"Mike has been my family's agent for at least 35 years, always a pleasure to deal with him and his staff"

Lynne Brohl

November 18, 2019

5  out of  5 rating by Lynne Brohl
"Carolyn S just helped me review my home coverage. She is knowledgeable and professional. Very helpful and much appreciated."

Brian Neary

June 21, 2019

5  out of  5 rating by Brian Neary
"Very little contact over 30 years which is a good thing. Office is experienced and helpful. Mike is a gem."

Laurie B

June 19, 2019

5  out of  5 rating by Laurie B
"We’ve been with Mike Bailey for many years and have been extremely happy. The office staff is always so personable and helpful - it’s very much appreciated."

Peggy Talbot

May 10, 2019

5  out of  5 rating by Peggy Talbot
"Mike Bailey and his team have always been very responsive to my questions or concerns, great agent, great team."

Amy Rasco

May 3, 2019

5  out of  5 rating by Amy Rasco
"I work with Mike for my Commercial Liability policy and he's awesome. Always available to answer any of my questions. He is very knowledgeable and very easy to work with."

Brandon Mcgehee

March 16, 2019

5  out of  5 rating by Brandon Mcgehee
"My naibors house blew up destroying my house also.. i called mike at his home asking if i had insurance for this and he quickly and confidently assured my that the house will be taken care of.. than he proceeded to ask if he could get me a hotel..state farm placed me after that into an appartment for the next 55 weeks while they restored my home back to its original glory and splender... .. thank you mike bailey and staff for taking my frightened panicky calls and being ther for me."

Don Emmot

February 19, 2019

5  out of  5 rating by Don Emmot
"Have been a client of Mike's for a few decades. Honest and caring agent with an outstanding staff that takes great care of all clients."

Alex Johnson

August 3, 2018

1  out of  5 rating by Alex Johnson
"The turnover and lack of knowledge of the support staff on your insurance matters is laughable. This is what you get when you support SF and this office. Having been a loyal customer for years on end means nothing when big corporate insurance wants to take you to the bank. I've had numerous issues with vehicle policies changing from home office and no one able to figure out why/who screwed things up, only to be left with a bill."

Eric Siebert

June 13, 2018

5  out of  5 rating by Eric Siebert
"Absolute great experience and service with this office and staff. Been with them over 10 years. And every time we need to adjust, change, add, or remove insurance factors, they are right on it! Great Service and Great Customer Service!"

Tauna Kratzer

February 8, 2018

5  out of  5 rating by Tauna Kratzer
"My family has known Mike Bailey for several fact, most of the policies we have in force were written before I was even born! Every time we've had to contact his agency over the years we've been met with professionalism, friendliness, and a sense of family. I have nothing but good things to say about Mike and his team."

Randi Reiner

January 20, 2018

2  out of  5 rating by Randi Reiner
"We may be switching to a different agent's office soon. We moved here several years ago and have not been satisfied with communication with this office. This agent does not utilize/respond promptly to State Farm account online requests. We are never made aware when there is a premium increase for some reason (we find out when we get our bill), nor do we ever hear back when we make requests to make changes to our policy or personal details. I like the State Farm company as a whole, and have been with them for approximately 7 years-3 different states/agents. This is the first agent's office we've ever been frustrated with."

Al B

October 15, 2017

1  out of  5 rating by Al B
"Up front he is glad to meet and take your money. If you had questions like I did he is nowhere to be found. Pretty presumptuous also,he took the liberty to withdraw money from my account without my acknowledgement then refused to return full amount. He got the starting dates and ending gates wrong, guess in who's gator in is in. Total non professional, I have had State Farm since 1999, and due to his lack of professionalism I removed all of my insurance and went elsewhere with same coverage and much better rates"

Kelsey S

September 12, 2014

5  out of  5 rating by Kelsey S
"I recently purchased a policy with Mike Bailey State Farm and they are an absolute dream. They are so efficient and each employee I have spoken too really seems to care about giving me the best policy for my budget, with as many discounts as possible. As soon as I call they have my info in hand and are ready to help and answer question! Highly Recommended!"