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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Seymour

August 28, 2024

5  out of  5
rating by Elizabeth Seymour
"Buying a vehicle because your son totaled his car and you need a car for winter is stressful. When we did find a good deal and had to act fast, State Farm, Carolyn in particular, was very helpful. I called the office and was able to actually talk to a person who was interested in helping right away. Carolyn made sure we were saving as much money on insurance as possible. We have been with State Farm for more than 20 years and have never had a problem with service or being overcharged. I would recommend State Farm, Mike Bailey's office, to anyone looking for auto or home owners insurance. If another insurance is cheaper I would be skeptical of where they are cutting corners."
We responded:
"Thank you for sharing your experience! We understand how stressful it can be to deal with unexpected situations, and we're so glad Carolyn could assist you quickly and help you save money. It means a lot to us that you've trusted State Farm for over 20 years, and we're proud to continue providing you with reliable service. Your recommendation of us is greatly appreciated, and we're here to support you with all your insurance needs. Thank you, Elizabeth, for being a valued customer!"
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Mary Kate Meredith

August 22, 2024

5  out of  5
rating by Mary Kate Meredith
"I have been with Mike Bailey State Farm for nine years, I have chosen them for my Auto Insurance, previously my Renters Insurance, and currently my Condominium Unitowners. I have consistently received great communication and assistance with various questions and concerns over the years. Carolyn is absolutely wonderful! She always makes sure I understand what my policy and coverage are, she will break it down and answer every question I have. I truly feel like my insurance agent is looking out for me, such a great feeling!"
We responded:
"Mary, thank you so much for your loyalty and for sharing your wonderful experience! It means the world to us that you've trusted us for nine years with your insurance needs. Carolyn is indeed a gem, and we're thrilled to hear that she’s been consistently providing you with clear communication and exceptional service. Knowing that you feel confident and well taken care of is exactly what we strive for. We're here for you whenever you need us, and we look forward to continuing to serve you for many more years. Thanks again for your kind words and for being a valued part of our State Farm family!"
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Fabian Anaya

June 17, 2024

5  out of  5
rating by Fabian Anaya
"Carolyn Keller and Mike Bailey’s team are amazing to work with! They make sure to answer every question thoroughly and go above and beyond to help you out with whatever you need."
We responded:
"Thank you so much for your kind review, Fabian! Carolyn, our team, and I are thrilled to hear that you had such a positive experience working with us. We strive to answer every question thoroughly and to go above and beyond for our clients, so it’s wonderful to know we met your expectations."
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Jason tuck

May 3, 2024

5  out of  5
rating by Jason tuck
"Mike Bailey’s office staff is absolutely the best. Carolyn is so nice and always willing to help answer any questions. I will be a customer for life."
We responded:
"Thank you so much, Jason! We're thrilled to hear that you've had such a positive experience with Carolyn. Providing exceptional service and being readily available to answer any questions you may have are paramount to us. Your loyalty as a customer means the world to us, and we're honored to have the opportunity to serve you. "
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Candace Bocim

April 16, 2024

5  out of  5
rating by Candace Bocim
"I've had car and rental insurance with this office for the past 15 years and everyone has always been so kind. Any time I call for a policy change or a question, not only am I immediately helped but am given an explanation as to WHY. My most recent experience was with Carolyn Keller and she is out of this world wonderful. Not only does she provide exceptional customer service but she is personable, which is hard to come across these days. If you want to be treated as a human being and be effectively communicated to, I highly recommend."
We responded:
"Thank you for your loyalty and for taking the time to share your experience with us, Candace! We're thrilled to hear that you've had such a positive relationship with our office over the past 15 years. Providing kind and attentive service is a cornerstone of our values, and we're delighted that our team has consistently met your expectations. It's fantastic to know that Carolyn went above and beyond to provide you with exceptional customer service. Being personable and effectively communicating with our clients is something we strive for, and we're glad to hear that Carolyn exemplified this. Your recommendation means the world to us! If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help, and thank you for choosing us!"
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Sreenivas Mummadi

March 22, 2024

5  out of  5
rating by Sreenivas Mummadi
"Very knowledgeable and patience in understanding customer needs. You did so much research based on my needs and gave a good combined insurance. Appreciate your great effort and I would highly recommend "Mike Bailey"."
We responded:
"Thank you so much for your kind words, Sreenivas! It was my pleasure to assist you and ensure that your insurance needs were met. I'm glad I could provide you with a comprehensive insurance package that suited your requirements. If you ever need assistance in the future or have any questions, feel free to reach out. I truly appreciate your recommendation!"
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Amariah Parramore

March 6, 2024

5  out of  5
rating by Amariah Parramore
"I was shopping for over a week for auto coverage and nobody could come close to the amazing quote Carolyn gave us. So glad we called! Now we got the coverage we were looking for AND more at a way lower cost than any one else offered. Definitely recommend!"
We responded:
"Thank you for sharing your experience with us, Amariah! We're thrilled that Carolyn was able to provide you with an amazing quote that exceeded your expectations. Providing comprehensive coverage at an affordable cost is always our goal, and we're delighted to hear that we could meet your needs. Your recommendation means a lot to us, and we're grateful for the opportunity to serve you. If you have any questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us for your auto coverage!"
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Brett Campbell

February 2, 2024

5  out of  5
rating by Brett Campbell
"Carolyn was so nice to work with and made everything super simple! From transferring my policy to adding on new coverages, it was all a breeze! She’s made my transition to Colorado that much easier! Thanks again!"
We responded:
"Brett, thank you for sharing your positive experience! Carolyn is delighted to have made your insurance journey smooth and easy. We're thrilled to have been a part of making your transition to Colorado easier for you. If there's anything else you need or any questions that pop up, feel free to reach out. "
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Carol & Steve Cwiklinski-Small

January 19, 2024

5  out of  5
rating by Carol & Steve Cwiklinski-Small
"The agents are friendly, efficient and knowledgeable."
We responded:
"We're delighted that you had a positive experience with our agents! Your feedback motivates us to maintain our commitment to friendliness, efficiency, and knowledge. Thank you for choosing us!"
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Damian

December 20, 2023

5  out of  5
rating by Damian
"Carolyn was 10/10 she helped me get situated in one sitting and was very personable. It was super easy and because of that I am very thankful."
We responded:
"Thank you so much for taking the time to share your experience with Carolyn! We're delighted to hear that she provided exceptional service and made the process of getting situated so seamless for you. It's wonderful to know that her personable approach and efficiency made your experience super easy. We truly appreciate your kind words and are thankful for the opportunity to assist you."
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Dan Brown

December 1, 2023

5  out of  5
rating by Dan Brown
"Carolyn did a fantastic job this morning, I had asked for a review on the rebuild expenses that were covered for my home and my cabin. She researched everything prior to calling me and went through step by step what my policy would do. Fantastic job and I felt so much better understanding my policy. Great Job Carolyn!"
We responded:
"Thank you for your wonderful review, Dan! We're thrilled to hear that Carolyn provided you with excellent service. It's fantastic that she took the time to thoroughly research and explain your policy, ensuring you have a clear understanding. We'll be sure to pass on your appreciation to Carolyn. If you have any more questions or need assistance in the future, feel free to reach out to us. "
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Imre Zelizi

November 9, 2023

5  out of  5
rating by Imre Zelizi
"Carolyn was a tremendous help when I was dead in the water. She was steadfast in helping me get my van towed and a delight to talk with! Thank you Mike B. for her being at your office! Jim Z."
We responded:
"Thank you for your kind words! We're thrilled Carolyn could assist you when you needed it most. We're always here to help, so feel free to reach out anytime you need further assistance!"
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Kelly Jimenez

May 11, 2023

5  out of  5
rating by Kelly Jimenez
"I wanted to commend Connie for her exceptional customer service and professionalism! She always worked to get me the best rates and was more than willing to answer any questions I had! I would recommend her to anyone who has insurance needs or is unhappy with their current situation."
We responded:
"Thank you so much Kelly for the fantastic review of our team and agency! It is our pleasure to be able to assist you."
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Jeffreyson Gieck

February 9, 2023

5  out of  5
rating by Jeffreyson Gieck
"Ms. Carolyn S. Keller is always ready to exceed your expectations, ask for her by name and mention J.R. referred you. ;-)"
We responded:
"JR, Thank you for your great review and recommendation! I'm happy that Carolyn always provides excellent service for you. We appreciate your business."
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Dan Brake

December 3, 2022

5  out of  5
rating by Dan Brake
"Always feel taken care of and best prices around! Great staff and customer service."
We responded:
"Dan, thank you so much for your kind words. We appreciate it!"
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Joel Knotts

August 24, 2022

5  out of  5
rating by Joel Knotts
"Very nice and always responsive!"
We responded:
"Joel, thanks so much for the 5 stars and recommendation!"
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Ty Hughes

August 10, 2022

5  out of  5
rating by Ty Hughes
"Carolyn at Statefarm is the best, she always calls back. Answer emails and is willing to help with all my insurance needs and or questions. She has taught me many things about insurance and how my policy works. When I was in an accident she helped me and directed me to claims and followed up more than my claims rep. I have also saved a total of $350+ with my safe drivers discount and discounts Carolyn continues to find for me. She’s also worked with me on my payments as well, making sure I know my policy changes as well as making sure I have an updated insurance card. Little things count. It’s the little things. Thank you Carolyn for being great."
We responded:
"Ty - Thank you so much for this wonderful feedback and 5-star rating! I'm so happy to hear Carolyn was able to help you out with everything. Don't hesitate to reach out to us if you need any further assistance."
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Anita Claussen

October 5, 2021

5  out of  5
rating by Anita Claussen
"The entire staff is friendly and highly professional! A special thanks to Carolyn Keller for treating her clients with special care!"
We responded:
"Anita - There's no better compliment than hearing a great review about our staff. Thank you for putting your trust in our agency!"
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Karla Payne

February 10, 2021

5  out of  5
rating by Karla Payne
"My family and I have been with Mike Bailey since I was 16 years old I'm now 47 and they are wonderful people as well as very respectful and helpful. They go above and beyond to ensure you get the best rates and the best service."
We responded:
"Karla - Thank you for such a fantastic review and for being a loyal customer for so many years. My team and I really appreciate it!"
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Jacob Najarian

July 14, 2020

5  out of  5
rating by Jacob Najarian
"Jolanda (T5AN) was amazing over the phone. She was patient, kind, knowledgeable, & went above and beyond to clear up an issue with my payout check for an accident where my car had been totaled by one of their insured. Really helped me out a lot because I needed that check to come through to payoff some COVID-related debts. Like a good neighbor Jolanda was truly there. I just want everyone at State Farm to know what a star you have on your team!"
We responded:
"Jacob, I appreciate this glowing review! Thank you for recognizing Jolanda. Getting insight into how our agency serves our policy holders is truly important to us. We look forward to working with you for many more years."
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Adam Pittman

March 2, 2020

5  out of  5
rating by Adam Pittman
"Mike has been my family's agent for at least 35 years, always a pleasure to deal with him and his staff"
We responded:
"Adam, Thank you for your kind words! It’s a pleasure serving you and we truly appreciate your business!"
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Lynne Brohl

November 18, 2019

5  out of  5
rating by Lynne Brohl
"Carolyn S just helped me review my home coverage. She is knowledgeable and professional. Very helpful and much appreciated."
We responded:
"Lynne - Thank you for trusting us with your insurance needs. Carolyn and I truly appreciate your wonderful review!"
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Brian Neary

June 21, 2019

5  out of  5
rating by Brian Neary
"Very little contact over 30 years which is a good thing. Office is experienced and helpful. Mike is a gem."
We responded:
"Brian thank you for taking the time to leave us this review. We look forward to many more years of working with you!~Mike"
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Laurie B

June 19, 2019

5  out of  5
rating by Laurie B
"We’ve been with Mike Bailey for many years and have been extremely happy. The office staff is always so personable and helpful - it’s very much appreciated."
We responded:
"Thank you so much for this wonderful review! My team and I are always here to help with anything you may need!"
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Peggy Talbot

May 10, 2019

5  out of  5
rating by Peggy Talbot
"Mike Bailey and his team have always been very responsive to my questions or concerns, great agent, great team."
We responded:
"Peggy thank you for taking the time to leave us a wonderful review. We value and appreciate your business~Mike"