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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Aragon - Shafi

Matthew Aragon - Shafi

March 6, 2026

5  out of  5
rating by Matthew Aragon - Shafi
"Connie, has assisted me with insurance for years. I appreciate her personal outreach and care. I will highly recommend."
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Darlene Hower

February 18, 2026

5  out of  5
rating by Darlene Hower
"I recently needed assistance filling out some insurance forms. Connie and Colleen in Mike Bailey's office were extremely helpful to me in getting these forms completed. Not only were they professional and efficient, but they were patient and provided excellent customer service. I appreciated their willingness to go the extra mile and help me complete and submit these important forms."
We responded:
"Response to Darlene Hower: Thank you for the positive comments and great rating, Darlene! Our agency strives to provide excellent customer service, so we are pleased to hear that you had such a great experience with our team. "
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Richard & Suzanne Zernow

February 14, 2026

5  out of  5
rating by Richard & Suzanne Zernow
"We had been having some issues with another insurance agent and elected to change agents. Mike Bailey's team fixed everything and actually got us additional discounts and savings without loss of any coverage. Our primary point of contact, Colleen, was fabulous! She worked hard to unscramble our multiple problems and got back to us within a day. If you need an agent, Mike Bailey's is the place to go. Or if you want a better agent, again, check out Mike Bailey."
We responded:
"We’re glad you shared your experience and recognized Colleen’s hard work in resolving your concerns. Our team is happy to hear that we could make the transition smooth and provide the support you were looking for. Thank you for taking the time to provide kind feedback about our agency! "
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Blake Mantooth

February 12, 2026

5  out of  5
rating by Blake Mantooth
"Connor was very helpful! Great team!"
We responded:
"We appreciate your 5-stars!"
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Blake Mantooth

February 12, 2026

5  out of  5
rating by Blake Mantooth
"Connie is amazing and super helpful! Great team here!"
We responded:
"We appreciate you taking the time to leave us a review! "
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Sue

February 12, 2026

5  out of  5
rating by Sue
"Carolyn Keller, Licensed Insurance Account representative helped me so much. She spent a lot of time with me reviewing my home and auto insurance policies. She went over the policies with me to ensure I understood the benefits and costs. I appreciate the time she spent with me, and I feel confident that I have the appropriate amount of insurance. She is very friendly and knowledgeable. It is nice to know I can go to her anytime I have a question. Thank you, Carolyn!"
We responded:
"Response to Sue: We’re so grateful you shared your experience with our team and with Carolyn. We appreciate your trust and your kind words about her knowledge and approach, and we are thankful you chose our agency for your insurance needs. "
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Bryan Keller

February 11, 2026

5  out of  5
rating by Bryan Keller
"I've been with Mike Bailey's agency for years and that's saying something. If I felt I was getting anything less than outstanding, dedicated, personal service, I would have left long ago. No one enjoys paying for insurance but it is a fact of life, AND if you look at it from a mature standpoint, it definitely is peace of mind that you can buy. Mike and his EXCEPTIONAL staff WILL give you the kind of service every customer deserves, and then some! Unlike the discount companies where you need to press 1 just to talk to a human in another time zone that lure in those that would rather pinch a penny than get what they truly need, they get to know YOU, and tailor your policies to give you the seamless coverage you need, and at a very reasonable rate. Having just retired, Mike and the crew (with NO prompting from myself!) reviewed my policies and actually found ways to shave some dollars from my monthly rate without diminishing my coverage one iota. Bottom line: There is no way you can go wrong with this agency. Top Notch, Professional, Courteous, Knowledgeable, Friendly. 5 Stars!"
We responded:
"It means so much to us to receive such a thoughtful and detailed review of your experience with our agency. We appreciate your loyalty over the years and your recognition of the personal, attentive service our team works hard to provide. Thank you for trusting us to review your coverage and look for ways to better serve you, and for taking the time to share such meaningful feedback about our entire team. "
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Cheryl Vidakovich

February 4, 2026

5  out of  5
rating by Cheryl Vidakovich
"All of the staff members are knowledgeable and personable. It is a pleasure working with them."
We responded:
"Thank you for your kind words, Cheryl. We’re glad to hear how our team’s knowledge and friendliness made your experience a positive one. It’s a pleasure working with you as well! "
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Linda Jercinovic

February 4, 2026

5  out of  5
rating by Linda Jercinovic
"Connie was so nice and quick to help me with my questions and policy. Highly recommend her."
We responded:
"Linda, we’re glad Connie could assist you so quickly and kindly! Thank you for recommending our agency!"
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Greg Callaghan

February 3, 2026

5  out of  5
rating by Greg Callaghan
"I was one of Mike's first clients back in 1974. I have been with him and his team of WONDERFUL, KNOWLEGABLE and FRIENDLY staff for 52 years. Filing of claims, the efficiency of the staff (Especially Caarol) has allowed me to live in my home and drive my cars in peace, because whatever happens, I know that Mike and his staff will go above and beyond to help me, no matter what my needs are. I deeply respect all of them and will NEVER change insurance companies, especially Mike Bailey and his team. 52 years with them should tell you everything!"
We responded:
"Wow Greg, 52 years is incredible! We are so grateful for your loyalty, kind words, and ultimate trust in us. Our whole team is honored to have been able to support you all these years."
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Charles Santaniello

February 3, 2026

1  out of  5
rating by Charles Santaniello
"Super disingenuous company. My mother paid claims for 50 years and suddenly she’s uninsurable. And that’s fine, but the really unconscionable part is they string her along and make her undergo months of fire mitigation measures and home upgrades, only to pull a policy out from under her. Hopefully Karma has its say with this company one day."
We responded:
"We’re sorry to hear about your frustration and regret that coverage could not be provided. As an insurance company, we evaluate and accept risks based on underwriting guidelines and require compliance with any safety measures we request. We are dedicated to protecting one of your most valued assets and want to make recommendations to keep you safe. Our team works carefully and transparently with clients to explain the process. For any specific questions about coverage or requirements, our agent is happy to discuss them with the policyholder directly, as they are best positioned to review the situation and our agency."
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Fabian Anaya

February 3, 2026

5  out of  5
rating by Fabian Anaya
"Carolyn Keller and Mike Bailey’s team are amazing to work with! They make sure to answer every question thoroughly and go above and beyond to help you out with whatever you need. If you are looking for a great personalized service, I would highly recommend choosing Mike Bailey’s team."
We responded:
"Thank you so much for your kind review, Fabian! Carolyn, our team, and I are thrilled to hear that you had such a positive experience working with us. We strive to answer every question thoroughly and to go above and beyond for our clients, so it’s wonderful to know we met your expectations."
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Kara Hubler

January 27, 2026

5  out of  5
rating by Kara Hubler
"I've been with State Farm for 26 years. Mike Bailey's office has the best customer service. The ladies are all incredibly helpful no matter what you need. Highly recommend Mike Bailey's office for auto and home insurance!"
We responded:
"Thank you so much for the amazing review and for your 26 years of loyalty! We are thrilled to hear how our office continues to deliver outstanding customer service and that our team is always so helpful with your auto and home insurance needs. Your recommendation means a lot to us, and we are grateful for your trust and support. "
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Joleen Henzie

January 15, 2026

5  out of  5
rating by Joleen Henzie
"My wife and I have been using State Farm Mike Bailey's office since1992 and they have saved us so much money and any time something comes up they are right there to help us out. We appreciate all you do for us. You now take care of all 6 of us."
We responded:
"Thank you both for an incredible 30+ years of trust and loyalty to our State Farm office. It means the world to us that our team has been able to support your family through so many seasons of life. Knowing you feel taken care of is the highest compliment, and we’re honored to continue serving all six of you. Here’s to many more years together!"
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Daniel Bellamy

December 22, 2025

5  out of  5
rating by Daniel Bellamy
"While searching for a new auto insurance option, almost every quote was through an online automated system. Here, it was refreshing to actually interact with someone who took the time to prepare the quote with me. Carolyn is who helped me with my quote and was amazing to work with, incredibly personable, responsive, and helpful at every step along the way. Every question I had was answered, and I felt that my best interest was the main focus of every interaction. In the end, my rate ended up being very competitive and was the clear option. It's comforting to know that in addition to a better rate, I'll have a supportive and local office to turn to with any questions or concerns."
We responded:
"Thank you for the five-star review, Daniel! We’re grateful for the opportunity to protect what matters most to you. Hope you have a wonderful Christmas! "
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Jerry Popham

November 25, 2025

5  out of  5
rating by Jerry Popham
"Mike Bailey is a seasoned pro and his team including Connie and Carolyn has consistently exceeded my expectations. Great service, communication, and expertise!"
We responded:
"Thank you for the excellent rating, Jerry! It’s a pleasure assisting you, and we’re here to support you with any future insurance questions or needs. "
Profile photo of James Thompson

James Thompson

November 4, 2025

5  out of  5
rating by James Thompson
"Mike Bailey State Farm office is second to none. I have received excellent service for my insurance needs from this office for many years. Connie K helped me this week to quickly help me address a concern and her follow-up and resolution were quick. Everyone in this office genuinely cares and best of all, answer phones for a more personal touch. This is very rare anymore. Thank You!"
We responded:
"Your five-star feedback means the world to us, James—thank you for your continued business. "
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Robert Riches

October 30, 2025

5  out of  5
rating by Robert Riches
"I have been a client of Mike Bailey's State Farm for over 35 years. Everyone in the office is friendly, knowledgeable, and amazing at customer service. I usually work with Carolyn and she is the best."
We responded:
"We truly appreciate your positive review, Robert! It was a pleasure helping you, and we’re honored to be your trusted insurance provider. Please reach out anytime! "
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Jen

October 27, 2025

5  out of  5
rating by Jen
"Mike Bailey State Farm is an excellent agency to work with. The team—especially Carolyn—takes the time to thoroughly answer questions, explain coverage options, and provide helpful guidance and support for any insurance needs. I’ve been a satisfied client for over 10 years and plan to continue with them. Highly recommended."
We responded:
"We appreciate your 5-star rating, Jen! Delivering great customer service and reliable coverage is our passion and we're happy to have you as a customer all these years!"
Profile photo of Jason Kampe (Jay.ftb211)

Jason Kampe (Jay.ftb211)

September 15, 2025

5  out of  5
rating by Jason Kampe (Jay.ftb211)
"Carolyn was incredibly kind, helpful and timely with responses to anything I needed. The world of insurance is a confusing one, but folks like Carolyn make it feel simple."
We responded:
"Jason, we’re thrilled to hear your experience with Carolyn was a good one, she truly is an incredible asset to our team. Providing personalized support and reliable service is always our goal, and your review means a lot to us. We’re honored to have received your five-star feedback, Eric. Our focus will always be on building trust and providing service that makes a real difference. "
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Eric Benson

August 29, 2025

5  out of  5
rating by Eric Benson
"Mike Bailey's staff is very helpful and fun to talk to. They actually made buying insurance a great experience."
We responded:
"We’re honored to have received your five-star feedback, Eric. Our focus will always be on building trust and providing service that makes a real difference"
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Shane Matthews

August 20, 2025

5  out of  5
rating by Shane Matthews
"Great rates and excellent experience working with Carolyn from Mike Bailey State Farm! They're very patient and willing to work with you however you need."
We responded:
"Thank you for taking the time to leave such a great rating, Shane! We believe insurance should be simple, clear, and tailored to your life—and we're glad your experience reflected that."
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Jennifer Hyrup

May 23, 2025

5  out of  5
rating by Jennifer Hyrup
"I have been with Mike Bailey State Farm for over 20 years. The team there is always so nice, friendly and so helpful whenever I have any questions, need new insurance, or just need to update or cancel a policy. Carolyn K. is amazing! She always makes me feel confident in my coverage choices. Whether it be for auto, home, our E-bikes, etc. She takes the time to explain everything clear to me and really helps to tailor a plan that fits our needs and budget."
We responded:
"Jennifer, we really appreciate your kind words! Thanks for trusting us with your insurance coverage, we appreciate your business! I hope you have an amazing long weekend!! "
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Keanna Eddings

May 19, 2025

5  out of  5
rating by Keanna Eddings
"Carolyn is amazing to work with, she has always gone over and beyond to help my family and I. She treated us like family. Thank you!!!!!"
We responded:
"It's wonderful to hear your experience was a five-star one, Keanna! We're grateful for your trust and we at State Farm, look forward to continuing to provide the coverage and care you deserve. "
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Coye Kidd

May 15, 2025

5  out of  5
rating by Coye Kidd
"As always, State Farm is there. I am moving from Lafayette,LA to Lakewood,CO, and needed to get Colorado renter insurance, along with car insurance. Carolyn in Mike Bailey's office made the transition a breeze. We met as business clients, but left ike family. I WOULD RECOM.END MIKE BAILEY'S STATE FARM AGENCY FOR ALL YOUR INSURANCE NEEDS. THEY TREAT YOU LIKE FAMILY!!!"
We responded:
"Thanks for the fantastic review, Coye! Knowing that we could make the insurance process smooth and reassuring for you means the world to us. We're always here to help!"